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Creating a Center of Excellence Using a Data-Driven Approach

Creating a Center of Excellence Using a Data-Driven Approach

Discover a data-driven approach to designing and developing a performance-based learning and development organization. This workshop incorporates a case study reflecting how Ford Learning and Development identified key performance indicators and re-designed processes and metrics to ensure business value. Together, we will examine the role of the learner, instructional designer, performance consultant, and L&D manager in our journey to create a performance-centric organization (Center of Excellence) that delivers a clear return on investment in learning.

  • Define strategies for creating a Center of Excellence (CoE)
  • Identify key performance indicators for creating a learner-centric organization that adds business value


Presentation by:

Marsha Parker, Global Instructional Design Leader, Ford Motors


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