Assistant Vice President, Training Pacific Life Insurance Company
Melanie Dumas joined Pacific Life Insurance Company's Marketing team in 2013 to lead Sales Training and Development. In January 2015 she merged the sales and operations training teams to create Life Division Training. Her current teams include sales training, instructional design, and instructional media. Melanie began her career in the insurance industry in 1997 and has been leading training teams since 2000. Prior to joining Pacific Life Insurance, she provided training and training leadership for other large insurance companies (MetLife, Sun Life) and has experience with life insurance, annuities, and long-term care products. Melanie has experience providing training leadership on topics including sales skills, customer service, leadership skills, products, operations, and technology.
In her training leadership career, she has led teams to winning
• a Workplace Excellence citation and 2 awards from the Association for Talent Development
• 1 silver and 3 bronze awards from Horizon for excellence in interactive media
Melanie graduated with a Master of Science in Adult and Organizational Learning from Suffolk University in Boston and Bachelors Degree from Providence College in Rhode Island. She holds her FINRA Series 6 license. Melanie is certified to deliver a variety of training programs through vendors such as Achieve Global, Wilson Learning, and Ridge Associates. She is an active member of the Association for Talent Development (ATD) and a past board member for ATD Orange County. She also is an active member of the Junior League of Orange County and volunteer with CURE (Citizens United for Research in Epilepsy).
Melanie and her husband Lance, relocated in 2007 to California from Boston, Massachusetts. She is still an avid fan of Boston sports and enjoys traveling, reading and cooking in her free time.