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The Bottom-line on ROI: Demonstrating the Return on Investment in People, Programs, and Projects

The Bottom-line on ROI: Demonstrating the Return on Investment in People, Programs, and Projects

Patti Philips, President & CEO of the ROI Institute, discusses:

  • Five levels of evaluation
  • Ten steps in the ROI Methodology
  • Twelve guiding principles that support process application
  • Criteria for selecting program to evaluating to ROI

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